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Who Will You Trust To Work On Your Roof?

     

Your Home May Be The Single Biggest Investment You Will
Ever Make . . .


And probably your largest investment of money, time, and memories.

So how is it that you go about finding someone you trust enough -- someone that has enough knowledge and experience -- to put your biggest investment in his hands and know that he "won't screw it up?"

I'm guessing that you would be looking for someone that would actually add value to your investment -- and not take the chance of hiring somebody that's not capable of doing that.  Right?  OK, then let's forge ahead.

It's NOT Just The Licensing, Bonding, and Insurance.

Some people in our business act like licensing, bonding, and insurance is the magic potion that makes them more qualified to get your business than the "other guy".  It's not.  It's just the starting point.  In the State of Maryland, it only qualifies you to "play the game".

Having said that -- don't EVER hire an unlicensed roofing contractor in Maryland -- or anywhere else for that matter.  There are plenty of them out there posing as the "Real Thing" so you must be careful.  If you do this you'll eliminate more than half of your problems right up front.  Take it from me; a guy that's been in the business for 32 years.

We spend a lot of time fixing other roofing contractors' mistakes -- licensed and unlicensed -- and there are plenty of pictures and video on this website to prove it.

Your First Impression Starts With the Inspection.

Whether it's a whole new roof, or a roof repair -- the process has to start with a thorough roof inspection, right?  Do you know there are actually people (roofers??) in our business that do not get up on your roof, but they will tell you how much it will cost for them to fix it?

Eliminate this group and now you're starting to narrow down the field.  You get the picture.  Hopefully there will be somebody left after the next few steps . . .

A Good Inspection Guarantees You That There Will Be No Surprises.  Right?  Well . . .

A qualified, seasoned, experienced roofing contractor can walk the entire roof of your home and tell you just about everything you need to know about it . . . whether there are two layers of roofing, whether or not the subroofing is bad, the condition of the flashings, etc, etc, blah blah blah.  But how do you verify his findings?  Where's the proof?  Do you trust this person? 

Can you make a good decision based on what he said?  Or do you need to get up on the roof to see what's going on? ( I don't suggest THAT angle.)

Here's Where You Can Separate The "Wheat From the Chaff"

Now you may think I'm crazy for suggesting this, but knowing what I know about the roofing business, I would suggest that you consider a roofing contractor "only if" he provides you with "before" photos of your roof in it's existing condition.  AND diagrams, AND clear calculations of quantities of materials, AND everything in writing.

How many companies do you think could stand that test?  I think at this point we're narrowing it down a lot.

And what about a "fixed price contract?"  You know, the kind where the roofer can't charge you more for things he "didn't see" or something that just "popped up", or "couldn't tell was there" until he started work.  I'm telling you, an experienced roofer knows about these things up front, and can fully inform you of your options -- if he wants to.

Here's a BIG Tip: Don't ever sign a contract that has variables in it that you can't control.  It's not necessary and you don't need to put yourself in that kind of position.

What About Technology?  My "Twelve Year Old" Can Shoot Videos and Put Them Up on YouTube!

Bill Thomas sending photos and video to a clientI agree.  Digital photos and online video are so easy these days, why don't any roofers use them as helpful tools?  I don't know, but I don't see anybody else doing it. 

Wouldn't it be cool to have a qualified person inspect your roof, take pictures and video, draw out professional diagrams, offer exact calculations, and put everything in writing with a "fixed price" contract?  You bet it would.

And what if they could make all of these things available online, so that you could access them from anywhere; at work, at home, even while you're away somewhere?

And then what if they added "during" and "after" pictures to prove everything was done right, and as promised?  And then added a 10 year "no leak" warranty for new roofs and a full two years for repairs?

It's Just Too Much Trouble.  It'll Never Work.  It Won't Catch On.

That's what my competitors said when we started this program a while ago.  But they were wrong.  It's caught on like wildfire.  And it truly arms you, the consumer, with all of the information you need to make the best decision for YOU -- and the follow up can really offer some true "peace of mind".

It's not for everyone.  Some people like to do things the old way.  That's OK -- we understand that.  But we find that we also get better, more informed clients this way, too.  And because they know what they want -- it makes it easier for us to overdeliver!

If you're interested in learning more, there's plenty of information available on this site.  I'll suggest that you start with one of the links below, and if I do have the pleasure of meeting you and putting together your inspection and estimate package, I promise to take great care of you and your "biggest investment" . . .

 

". . . in fact, he was the only roofer of several to
actually go up on the roof to see what was required
before providing me with an estimate. . ."

"It was a pleasure doing business with Home Restorations (Mr. Bill Thomas).  I had two layers of roofing shingles removed and Certainteed  XT25 Shingles installed, Certainteed Shingle Vent II installed, vinyl soffit installed, PVC covered aluminum installed on the fascia boards under the gutter, PVC covered aluminum on the rake boards, and a chimney cap.

The work was started on time and completed in a timely manner considering the weather we encountered during that period.  The quality and workmanship are outstanding and while I could have spent more on the job with another contractor, I don't believe the work could have been done any better and perhaps not as good.  I have received many compliments from my neighbors.

The crew was very professional and worked non-stop except for a short lunch break.  Mr. Thomas is very meticulous and takes before and after photos which are helpful since most people are not able to get on the roof to see what is required.  In fact, he was the only roofer of several to actually go up on the roof  to see what was required before providing me with an estimate with photos.  No other roofer even noticed the deteriorating chimney cap.  He also ensured that we were completely satisfied with the work by staying in touch.  The workmanship warranty is the best I've seen.

Also, dealing with Home Restorations was very convenient in that we were able to work out all of the details of the contract via email, including the roofing photos (no extra charge), of what was required before we actually met to sign the contract.  During the course of the work we discovered a gutter problem not related to the roofing installation and it was repaired for only the cost of materials.

I am extremely satisfied with the work done by Home Restorations and highly recommend this contractor."


John Davidson  Silver Spring, Maryland 20906