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Who Will You Trust To Work On Your Roof?

     

Your Maryland Home May Be The Single Biggest Investment You Will Ever Make . . .

And probably your largest investment of money, time, and memories.

So how do you go about finding someone you trust enough - someone that has enough knowledge and experience - to put your biggest investment in his hands and know that he "won't mess it up?"

Well, if you're like most homeowners, you would be looking for a roofing company that will actually add value to your investment and not take the chance of hiring somebody that's not capable of doing that.  Right?  OK, then let's forge ahead.

Let's Start With Licensing, Bonding, and Insurance.

Many homeowners make the mistake of thinking that licensing, bonding, and insurance qualifies a roofing contractor to work on their home.  Well, really it's just the starting point.  In the State of Maryland, it only qualifies a roofer to "play the game" . . . to do basic roofing work to "minimum standards."  And that's what many contractors use as their specifications: Minimum Standards!

Having said that,  don't EVER hire an unlicensed roofing contractor in Maryland, or anywhere else for that matter.  There are plenty of them out there posing as the "Real Thing" so you must be careful.  If you are smart you'll eliminate more than half of your potential problems right up front by following this advice.  Take it from me; a guy that's been in the business for 32 years.

I only say this because we spend a lot of time fixing other roofing contractors' mistakes - licensed and unlicensed - and there are plenty of pictures and video on this website to prove it.  So please, make sure to do your research.

Your First Impression Begins With the Inspection.

Whether it's a whole new roof, or a roof repair, the process has to start with a thorough roof inspection, right?
 
Well, do you know there are actually salesmen in our business that will not get up on your roof, but they will tell you how much it will cost for them to replace or fix it?

That's amazing to me, but I hear from homeowners that this happens a lot.  Eliminate this group immediately and you will be much better off.  Now you'll most certainly be making better choices.

A Good Inspection Guarantees That There Will Be No Surprises.  Right?  Well . . .

A qualified, seasoned, experienced roofing contractor can walk the entire roof of your home and tell you just about everything you need to know about it . . . if there are two layers of roofing, whether or not the subroofing is bad, the condition of the flashings, and much, much more.  But how do you verify his findings?  Where's the proof?  Do you trust this person? 

Can you make a good decision based on what he said?  Or do you need to get up on the roof to see for yourself what's going on? ( I don't suggest you do that.  It can be dangerous up there.)

Here's Where You Can Separate The "Wheat From the Chaff"

Now you may think I'm crazy for saying this, but knowing what I have seen in the roofing business, I would suggest that you consider a roofing contractor "only if" he first provides you with "before" photos of your roof in it's existing condition.  AND then diagrams, AND clear calculations of quantities of materials, AND everything in writing.
  Maybe even a Video.

How many companies do you think could stand that test?  I think at this point we're narrowing it down to the "cream of the crop".

And what about a "fixed price contract?"  You know, the kind where the roofer can't charge you more for things his salesman "didn't see" or something that just "popped up", or "couldn't tell was there" until he started work.  I'm telling you, an experienced roofer knows about these things up front, and can fully inform you of your options -- if he wants to.

So here's a BIG Tip: Don't ever sign a contract that has variables in it that you can't reasonably control.  It's not necessary and you don't need to put yourself in that kind of risky position.  Close all the loopholes.

So Why Aren't More Contractors Using Online Pictures and Video?

Bill Thomas on roof sending a Md roof estimateI don't know.  Digital photos and online video are pretty simple to create these days.  They're great tools for communicating solutions to you, the customer.  Plus, they are convenient and conserve your valuable time.  They can also help build "Trust" and "Confidence."

So why don't many roofers use them as helpful tools?  Do they have something to hide?  I don't know, but I don't see any of my competitors doing it.  Maybe they just don't want to go the "extra mile."

Wouldn't it be cool to have a qualified person inspect your roof, show you personalized pictures and video, draw out professional diagrams, offer exact calculations, and put everything in writing with a "fixed price" contract?  You bet it would.

And what if they could make all of these things available online, so that you could access them quickly, from anywhere; at work, at home, even while you're away?

Then, if they could just add "during" and "after" pictures to prove everything was done right, and as promised?  And then finished with a 10 year "no leak" warranty for new roofs and a full two years for repairs?  Boy, that would be almost perfection!

It'll Never Work!  It's Just Too Complicated.  It Won't Catch On.

That's what my competitors said when we started this program a while ago.  But they were wrong.  It's caught on like wildfire.  It's a simple system that saves you time!  It truly arms you, the consumer, with all of the information you need to make your best decisions.  And the follow up can really offer some true "peace of mind".

It's not for everyone, though.  Some people like to do things the old way.  That's OK; we understand that.  But we find that we also get better, more informed clients with our methods, too.  And because they know what they want - it makes it easier for us to overdeliver!

If you're interested in learning more, there's plenty of information available on this site.  I'll suggest that you start with one of the links below, and if I do have the pleasure of meeting you and putting together your inspection and estimate package, I promise to take great care of you and your "biggest investment" . . .

 


". . . in fact, he was the only roofer of several to
actually go up on the roof to see what was required
before providing me with an estimate. . ."

"It was a pleasure doing business with Home Restorations (Mr. Bill Thomas).  I had two layers of roofing shingles removed and Certainteed  XT25 Shingles installed, Certainteed Shingle Vent II installed, vinyl soffit installed, PVC covered aluminum installed on the fascia boards under the gutter, PVC covered aluminum on the rake boards, and a chimney cap.

The work was started on time and completed in a timely manner considering the weather we encountered during that period.  The quality and workmanship are outstanding and while I could have spent more on the job with another contractor, I don't believe the work could have been done any better and perhaps not as good.  I have received many compliments from my neighbors.

The crew was very professional and worked non-stop except for a short lunch break.  Mr. Thomas is very meticulous and takes before and after photos which are helpful since most people are not able to get on the roof to see what is required.  In fact, he was the only roofer of several to actually go up on the roof  to see what was required before providing me with an estimate with photos.  No other roofer even noticed the deteriorating chimney cap.  He also ensured that we were completely satisfied with the work by staying in touch.  The workmanship warranty is the best I've seen.

Also, dealing with Home Restorations was very convenient in that we were able to work out all of the details of the contract via email, including the roofing photos (no extra charge), of what was required before we actually met to sign the contract.  During the course of the work we discovered a gutter problem not related to the roofing installation and it was repaired for only the cost of materials.

I am extremely satisfied with the work done by Home Restorations and highly recommend this contractor."


John Davidson  Silver Spring, Maryland 20906